Our Mission
At Magical Services, LLC, we create unforgettable moments for your vacation, tailored to you. Trust us to enhance your or your client’s journey and celebrate the magic of travel with you!
I will start with myself, Scott Connors, Founder.
I grew up near Pittsburgh, PA, in a small suburb called McCandless Township. Just after high school, I worked at the local Disney Store. I loved it! It was the perfect place for a budding Cast Member to get their start and their Disney fix! This amazing environment helped me thrive and grow and allowed me to foster a love of the company then.
In January of 1996, I applied and was accepted into the Disney College Program and spent a semester in Walt Disney World, working as an attractions Cast Member at Space Mountain. This was a fantastic experience, not only being able to work at the Magic Kingdom but learning how a roller coaster worked by opening it each morning and closing it down each night. I’ve always been a theme park enthusiast, so it was a real treat to see the ins and outs of how such a historic ride worked.
Once my College Program was over, I went back home and returned to The Disney Store. I enjoyed returning home but was still infected with the Disney bug. As I worked at school, I made plans to move to Orlando permanently and continue my career with Walt Disney World.
In August of 1997, I moved back to Walt Disney World and started a new position at the Front Desk of the newly opened Dsney’s Coronado Springs Resort and Convention Center. I learned so much and absolutely fell in love with Resort Operations. I truly loved helping the guests, the fancy computer system I got to work in, and building a relationship with my guests, something that retail and attractions never allowed me the time to do.
The next twenty-five years I spent moving from resort to resort, moving into different positions that helped to develop and challenge me. Most of my time at Disney was spent at Disney’s All-Star Resort. Although this resort is “value,” some of the most talented Cast Members are located at this resort. Moving that many guests through a resort each day is not an easy feat, and they accomplish it with grace and excellence. During my time at Disney, I was blessed to meet my wife, Zaly, and our two sons were born. To say they are “Disney Kids” is an understatement.
This brings me to the most painful time of my Disney career. Unfortunately, I was part of the post-COVID-19 layoffs in the fall of 2020. Although this was devastating, I chose to look at it positively, as this would give me something new to do. Often attributed to Oscar Hammerstein, he added the line in The Sound of Music, “When God closes a door, He opens a window.”
Magical Vacation Grocers is born!
In December of 2020, I started Magical Vacation Grocers, LLC. Since we were DVC Members, I thought for a while that a great idea would be a grocery delivery service explicitly geared toward DVC Members and folks on vacation. One idea I had for grocery packages where you could purchase everything you need in one click. During the launch, a Travel Agent reached out to me to ask if I would be willing to put together a snack basket for her clients. Being the eternal helper, I, of course, said yes. Thinking that this was a neat idea, I added a page on my website for this new service. It was simple, just a page asking them to reach out if anyone needed something.
That was a mistake! I received so many inquiries that I had to shut it down and develop a better operation (Thank you for the extra skills, All-Star!). I needed to develop a selection of gifts for my guests to choose from and design an ordering process. I started with seven gifts and am now up to over fifty to choose from! In 2022, I changed the business’s name to Magical Vacation Services, LLC, better reflecting our offerings and ability to grow in the future.
Today’s Magical Vacation Services
Magical Vacation Services has grown and evolved over the past four years! We offer several types of grocery delivery at competitive rates and prices, delivered sealed in boxes so that everything stays safe and together. We have grocery packages, over 100 individual items listed to simply add to your cart, and a custom grocery list option, great for folks with special dietary needs. Please see our previous Grocery Delivery 101 blog post for more information, or reach out!
Our gifting options have also grown, and we offer endless options perfect for any guest. One of our pioneering gifts are the Disney and Universal popcorn buckets. It is such a great idea that other delivery services have duplicated this gift. We also offer personalized engraved gifts, Balloon balloon-stuffed gifts, and holiday-themed items perfect for that particular season. We have so much in the works as well, so please check back often to see our new offerings that are perfect for your special guest. For more information, please reach out or see our Resort Gifting 101 blog post for comprehensive step-by-step instructions on ordering.
Into The Future with Magical Vacation Services!
We have so much to look forward to! I cannot wait to help each and every one of you make your vacation just a bit easier, have what you love from home on hand, or delight your guests as they arrive at their resort! Please contact us if you need anything at all, and I hope to help you soon!
