why use a ta

Why Use a Travel Agent? Travel Advisors Share Their Best Reasons

March 16, 2026

With so many online booking sites available today, some travelers wonder if using a travel agent is still necessary. The truth is, travel advisors do far more than simply book a trip — they help create a smoother, more personalized vacation experience from beginning to end.

I recently asked a few travel advisors to share why they believe working with a travel agent makes such a difference for travelers. Here are some of the reasons they shared.


A Travel Agent Is Your One Point of Contact

Cori Shifrin of Straight Away Travel explains that one of the biggest advantages of using a travel advisor is having a single person who knows your trip and can assist with every part of it.

“Using a travel advisor is a one stop shop. I know you and your vacation, and I am your one point of contact. Whatever you need from the beginning of your trip until you return home, you have my knowledge, experience, and support.

If you book through a third party seller like Costco or Expedia, they have no idea who you are every time you call. You can wait for hours on hold and still not receive personal support.

I will always find you the best price and save your sanity at the same time. And most importantly, there is no cost to you for my services. It is really a win-win. I do all of the work for you, and you are supporting a small business instead of giving it back directly to the company.”

— Cori Shifrin, Straight Away Travel


Travel Advisors Help Take the Stress Out of Planning

Another advisor shared that many travelers underestimate how complicated vacation planning can become — especially when trying to coordinate attractions, dining, and promotions.

“There are so many reasons to book with a travel advisor that it’s hard to pick just one! If budget is a concern, a travel advisor will watch for promotions and make sure you get the best price possible.

When it comes to navigating the parks, I’ll help you create the best plan of attack so you can maximize your time, hit top attractions, and enjoy all the special experiences Disney has to offer.

I turn the stress and overwhelm of planning into a smooth, truly magical vacation.”

— Connie Neidig
Capture The Magic Vacations


Travel Advisors Personalize Every Trip

Mary Anne Witmer of Extra Magic Trips shared how travel advisors go far beyond simply booking reservations. Instead, they learn about each traveler and build a trip around what matters most to them.

Travel advisors take time to understand details like:

  • where travelers want to go
  • what each person in the group enjoys
  • preferred accommodations and travel style
  • overall budget
  • dining preferences and special needs

By learning these details, advisors can help build a trip that works for everyone — even the quiet traveler in a group who may not normally speak up about what they want to experience.

Advisors also handle many of the behind-the-scenes tasks travelers may not realize are happening, including:

  • researching destinations and experiences
  • monitoring promotions and price changes
  • coordinating transportation, excursions, and dining reservations
  • securing hard-to-get experiences like Disney dining and special events
  • helping navigate unexpected changes, cancellations, or emergencies

Travel advisors also bring valuable firsthand experience that helps travelers discover things they may not have found on their own — from hidden gems to special upgrades or unique experiences.

As Mary Anne explains, many travelers only realize how much they were missing once they work with a travel advisor for the first time.

— Mary Anne Witmer
Vacation Planner, Extra Magic Trips


arrival day surprises
Supporting Small Businesses

Another benefit many travelers may not realize is that working with a travel advisor usually does not cost anything extra. Travel advisors are typically compensated by travel suppliers, which means travelers receive expert guidance and personalized support while also supporting a small business.


A Special Thank You to Travel Advisors

Travel advisors work incredibly hard behind the scenes to help their clients have smooth, memorable vacations. Many of the deliveries we make each week through Magical Vacation Services are arranged by travel advisors who want to add a little extra magic for their clients on arrival day.

We are always grateful for the trust travel advisors place in us when they recommend our services.


If you’re a travel advisor looking for a way to surprise your clients with arrival day gifts or grocery delivery at Walt Disney World resorts, Magical Vacation Services is always happy to help.

Scott Conners-owner

Scott Connors

At Magical Services, LLC, we create unforgettable moments for your vacation, tailored to you. Trust us to enhance you or your client’s journey and celebrate the magic of travel with you!

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